We'd rather explain too much than ask you to trust too quickly

Trust & Ethics

Trust & Ethics

The National Counselling and Psychotherapy Society published six principles for AI in therapeutic contexts. This page is OutSession measured against each of them.

01

Time-bound

Worksheets are discrete exercises with a beginning and an end. You describe a situation, and the tool returns a structured reflection: an empathy playback of what you wrote, questions to sit with, exercises to try.

There is no back-and-forth, no ongoing dialogue, and no chatbot. The closest offline equivalent is a printed thought record, adapted to the situation you described rather than left generic.

02

Adjunctive

OutSession sits beside the work rather than inside it. It exists for the gap between one session and the next, and everything in it points back at the room.

The therapist keeps oversight through the Session Board, on the client's terms. Nothing here is designed to be a destination, and the product works perfectly well in a week where nobody opens it.

03

Supportive

CBT exercises only. No treatment plans, no diagnosis, no clinical recommendations, no scoring or rating of the person using it.

The AI adapts established worksheet questions to a described situation. It does not decide what is wrong, judge how someone is doing, or track anything over time. Therapists can switch it off per studio, and clients can switch it off for themselves.

04

Transparent

Content is labelled as AI-assisted wherever it appears, and the limits are stated in the tools themselves rather than buried here.

Every worksheet passes input validation, a combined crisis and intent check, generation, and schema validation of the output before anyone sees it. Generations by account holders are logged so there is a record to audit.

How data is stored, who processes it, and what we deliberately never collect is set out in full in the privacy policy rather than summarised here. There's a link to it at the foot of this page, and in the footer of every page.

05

Safeguarded

OutSession is not equipped for crisis intervention and doesn't present itself as such. What it can do is notice when someone may need more than a worksheet.

Requests are checked for crisis indicators before anything is written. On the free tools a flagged request stops generation and opens the crisis support page. In the studio the thought record is still produced, with support contacts alongside it: Samaritans, Crisis Text Line, NHS 111, and 999 where the flag is urgent. The crisis page adds Mind, CALM, and Papyrus.

Before generation, we also classify whether the request suits a CBT reflection at all. Medical symptoms, diagnostic questions, and out-of-scope requests are redirected toward a therapist or GP, warmly rather than dismissively.

06

User-autonomous

The therapist sets the boundary when they create a studio, and the client controls what crosses it.

AI on or off

chosen per studio and changeable later. Some therapists want the worksheets; others want a quieter resource-sharing space. Both work.

One-way or two-way

two-way lets the client share items back via the Session Board. One-way means the therapist can share resources in while the studio stays entirely private. A therapist can ask to move from one to the other, and the client accepts or declines.

Item by item

worksheets and whiteboards stay private until the client shares them. Notes, events, and saved resources are visible from the moment they're made, because those are made in order to be raised, and the client can turn that off on anything.

Nothing is retrospective

content created before a client accepts a two-way connection can't be shared into it.

That last set exists because of a specific worry we hear often: that a digital tool means one more place a client might say something important and go unheard. Sharing is opt-in per item so that what reaches a therapist is deliberate.

Questions?

We'd rather you asked than assumed

If something here isn't clear, or you want to know how we'd handle a specific concern, reach out. We'll answer directly.